Privacy Policy

Last updated: May 30, 2026

Ink Therapy HQ (“Ink Therapy HQ,” “we,” “us,” or “our”) operates the Ink Therapy HQ mobile application and the inktherapyhq.net website (together, the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

We collect the following categories of information:

Account information. Email address, password (hashed), display name, profile photo, role (client or artist), and the city, state, or ZIP code you provide.
Artist profile information (artists only). Studio details, tattoo styles, portfolio images, availability, pricing, and any other content you choose to publish.
Consult and booking activity. Consult requests, messages, calendar entries, and the artists or studios you favorite.
Location. If you grant permission, we use your approximate device location to show nearby artists. You can disable this at any time in your device settings.
Subscription information. If you subscribe to the artist tier, our payment processors (Apple App Store, Google Play, and RevenueCat) provide us with your subscription status. We do not receive or store your payment card details.
Device and diagnostic information. App version, operating system, device type, and crash logs.

2. How we use information

To operate the Service and provide its core features.
To authenticate you and keep your account secure.
To match clients with artists and process consult requests.
To process and manage artist subscriptions.
To communicate with you about your account or the Service.
To improve the Service and diagnose problems.
To comply with legal obligations.

3. How we share information

We share information only as described below:

With other users. Your public profile information (such as your name, display photo, and artist portfolio) is visible to other users of the Service.
With service providers. We use Supabase for database and authentication, Apple App Store and Google Play for distribution, and RevenueCat for subscription management. These providers process information on our behalf and only for the purposes described in this policy.
For legal reasons. We may disclose information if required by law, subpoena, or to protect our rights or the safety of our users.
In a business transfer. If Ink Therapy HQ is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information.

4. Data retention

We retain account information for as long as your account is active. If you delete your account, we delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or fraud-prevention purposes.

5. Your choices and rights

Access and correction. You can review and update most profile information directly in the app.
Deletion. You can request account deletion by emailing privacy@inktherapyhq.net.
Location. You can revoke location permission at any time in your device settings.
Notifications. You can disable push notifications in your device settings.

6. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

7. Security

We use industry-standard security practices, including encryption in transit (HTTPS/TLS) and row-level security on our database. No system is perfectly secure, but we work to protect your information against unauthorized access.

8. International users

Ink Therapy HQ is operated from the United States. If you access the Service from outside the United States, your information will be processed in the United States.

9. Changes to this policy

We may update this policy from time to time. We will post the updated policy here with a new “last updated” date and, where appropriate, notify you in the app.

10. Contact

Questions or requests? Email privacy@inktherapyhq.net.